Terms & Conditions

1. About us

This website is operated by Clothier Training and Consultancy Ltd, a private limited company registered in England and Wales under company number 15708246.

Our registered office is 55 Geddington Road, Peterborough, England, PE2 9SH.

You can contact us at [email protected].

2. Using this website

You may use this website for lawful purposes and to learn about our services, submit an enquiry or arrange an initial consultation.

You must not misuse the website, attempt to gain unauthorised access to it or its associated systems, knowingly introduce malicious or harmful material, or use it in a way that could damage, disable or interfere with the website or the experience of other users.

We may update, change, suspend or withdraw any part of the website where reasonably necessary.

3. Information on this website

We aim to keep the information on this website accurate and useful. However, the content is provided for general information only and should not be treated as professional advice about the circumstances of a particular care home, organisation, resident or service user.

Any recommendations or advice provided as part of an agreed consultancy or training engagement will depend on the particular circumstances and information available at the time.

You should not rely solely on general website content when making decisions relating to food safety, resident safety, dysphagia, IDDSI, regulatory compliance or other matters where professional or clinical judgement may be required.

4. Enquiries

Submitting an enquiry through this website does not create a contract between you and Clothier Training and Consultancy Ltd and does not commit either party to proceed with any work.

The information you provide is used to help us understand your organisation, circumstances and the type of support you may require.

Please do not include names or other information that identifies individual residents, service users or patients, or disclose their health information, in the website enquiry form.

5. Initial consultations

Where available, you may use the website to arrange an initial consultation with Ollie.

An initial consultation is intended to understand your situation, discuss the support you may require and consider whether Clothier Training and Consultancy Ltd may be able to assist.

Booking or attending an initial consultation does not oblige you to purchase services and does not oblige Clothier Training and Consultancy Ltd to accept an engagement.

We may need to rearrange or cancel a consultation in exceptional circumstances. Where reasonably possible, we will provide notice and offer an alternative time.

6. Consultancy and training services

Any consultancy, training or other paid services will be subject to separate agreement between the parties.

The scope of work, fees, timing, responsibilities and any other material commercial terms will be set out in a proposal, quotation, engagement terms or other written agreement as appropriate.

If there is any conflict between these website terms and the specific terms agreed for a paid engagement, the specific terms agreed for that engagement will take precedence in relation to those services.

7. Availability and results

We do not guarantee that any particular service will be available at a particular time.

We also cannot guarantee a particular commercial, operational, regulatory or other outcome from an enquiry, consultation, training session or consultancy engagement.

Results may depend on factors outside our control, including how recommendations are implemented, the actions of third parties, organisational circumstances and changes in applicable guidance, standards or regulation.

8. Intellectual property

Unless otherwise stated, the content on this website, including text, branding, graphics and original materials, is owned by or licensed to Clothier Training and Consultancy Ltd.

You may view and use the website for your own internal and legitimate business purposes.

You must not reproduce, republish, distribute, sell or commercially exploit substantial parts of the website content without prior written permission, except where permitted by law.

9. Third-party links and services

This website may contain links to third-party websites or use third-party services, including services for booking appointments, email, video meetings and other business functions.

We are not responsible for the content, availability or practices of third-party websites or services that we do not control.

Where you use a third-party service, that provider may also have its own terms and privacy information.

10. Liability for use of the website

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, Clothier Training and Consultancy Ltd will not be responsible for losses arising solely from reliance on general information published on this website, or for losses caused by events or services outside our reasonable control.

These website terms do not replace or limit any liability provisions that may be agreed separately for consultancy or training services.

11. Privacy

We process personal information in accordance with our Privacy Policy.

You can read our Privacy Policy.

12. Changes to these terms

We may update these terms from time to time to reflect changes to our website, services, business practices or legal obligations.

The date at the top of this page shows when these terms were last updated.

13. Governing law

These terms are governed by the laws of England and Wales.

Any dispute relating specifically to the use of this website will be subject to the jurisdiction of the courts of England and Wales, except where applicable law provides otherwise.